You should hear back within 48 hours of submitting the contact form.
I emailed support but haven't received a response
Updated last month
If you contacted support through the contact form and haven't heard back within 48 hours, check your spam folder — our reply is most often there.
FAQ
How long does it take to get a response from support?
I emailed support but haven't received a response — what should I do?
Check your spam folder. Our reply is most often there.
Why haven't I heard back from support after contacting them?
The most common reason is that our reply landed in your spam folder. Check there before reaching out again.
Where should I look if I didn't get a reply from support?
Check your spam folder, since our reply is most often delivered there.
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