Support policy
Updated yesterday
Trafik Plus support is available Monday to Friday, 10 AMβ5 PM CEST. Most tickets get a response within 24 hours, though some take up to 1β2 business days depending on current request volume.
Support is available in English and French.
What's included
Bug fixes
Questions about the theme
What's not included
Development of new features
Adding new theme settings
Assistance integrating Shopify apps
Fixing issues caused by Shopify apps or third-party developers
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