Index

Updated last month

Find help contacting Trafik Plus support.

I emailed support but haven't received a response
A support agent asked for my store's password — is that safe?
A support agent asked me to share a URL — how do I get it?

FAQ

How do I contact Trafik Plus support?

This page is the starting point for reaching Trafik Plus support. It links to help on the most common contact scenarios, including what to do when you haven't received a reply to your email.

I emailed support but haven't received a response — what should I do?

Follow the steps in the linked article on emailing support when you haven't received a response.

Is it safe to give my store's password to a support agent?

The linked article explains whether sharing your store's password with a support agent is safe.

Was this helpful?